Day Excursions Terms and Conditions
DAY EXCURSIONS TERMS AND CONDITIONS
YOUR INVOICE: Your invoice is also your ticket and you will need to present it to the driver on boarding the coach. Please make sure you are at your designated stop 5 minutes before departure.
SEATING: Our Booking System allows you to have individual requested seats allocated at time of booking, so book early to get a good choice of seat position.
CHILDREN: Children up to the age of 14 yrs are entitled to the Child fares stated at time of booking. Please note coach seat safety belting is not suitable for very small children or babies the company do not supply booster cushions or baby seats. Your child travelling without adequate safety belting will be travelling at your own risk.
PAYMENT: All tickets must be paid for in advance.
CANCELLATIONS: If you cancel your booking 7 days or more before departure a cancellation fee of £2.00 per person will
be applicable. For cancellations less than 7 days NO REFUND WILL BE PAID.
THEATRE AND ADMISSION DAY TRIPS - WILL NOT BE REFUNDED.
CANCELLATIONS BY THE COMPANY: Our Day Tours operate subject to minimum numbers therefore we may be forced to cancel a departure if bookings fall short of the necessary target. If we do have to cancel you will be notified 48 hours in advance and offered a full refund or alternative tour.
TRAVELLING AIDS: All wheelchairs, prams and pushchairs MUST be pre-booked.
PICK-UP AND DROP OFF POINTS: Drivers are not permitted To pick-up or drop off passengers at points not designated.
SICKNESS AND SOILING: If the vehicle is to be cleaned and disinfected due to sickness/soiling this may result in a £50 surcharge.